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王新,赵莉▲,周艳丽,黄家树,韩娇.帕累托图法系统性评价某院门诊药物咨询情况[J].中国医药科学,2022,(20):107-110        基金项目:
帕累托图法系统性评价某院门诊药物咨询情况
Systematic evaluation of outpatient drug consultation in a hospital by Pareto diagram method
  
DOI:
中文关键词:  药物咨询;帕累托图法;合理用药;服务质量
英文关键词:Drug consultation; Pareto diagram method; Rational medication; Quality of service
作者单位
王新,赵莉▲,周艳丽,黄家树,韩娇 江苏省徐州市中医院药学部,江苏徐州 221000 
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中文摘要:
      [摘要] 目的 系统性分析徐州市中医院门诊药物咨询服务状况,旨在为医院开展药物咨询工作、加强临床药师专业水平、为药学服务质量提供帮助。 方法 利用帕累托图法,对2021年1—12月徐州市中医院门诊药物咨询记录进行系统性解析,并利用帕累托图分析主要因素和次要因素。 结果 815例药物咨询记录中,咨询人员身份比例最高82.70%,为患者或患者家属;咨询者年龄在41~60岁的占61.23%;咨询药物种类中,中成药占34.23%;在咨询内容中用法用量占49.33%等。 结论 临床药师为病患者或者院内医生护理人员给予有效的药品咨询服务,有利于提高合理性用药。
英文摘要:
      [Abstract] Objective To systematically analyze the status of outpatient drug consultation service in Xuzhou City Hospital of Traditional Chinese Medicine, so as to provide help for the hospital to carry out drug consultation, strengthen the professional level of clinical pharmacists and increase the quality of pharmaceutical services. Methods Pareto diagram method was used to systematically analyze the outpatient drug consultation records in Xuzhou City Hospital of Traditional Chinese Medicine from January to December 2021. And Pareto diagram was used to analyze the primary and secondary factors. Results In 815 drug consultation records, the highest proportion of consultation personnel was 82.70%, who were patients or their families. 61.23% of the consultation personnel were aged from 41 to 60 years old. In the types of consultation drugs, Chinese patent medicine accounted for 34.23%. The usage and dosage accounted for 49.33% in the consultation content. Conclusion Clinical pharmacists provide effective drug consultation services for patients or hospital doctors and nurses, which is conducive to improving rational medication.
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关键词: 中国医药科学 中国医学 中国医学科学 中华医学 医学杂志 临床医学杂志 医学期刊 中国预防医学 中华预防医学 预防医学杂志 中国药学 药学杂志
药理杂志 中国中医 中医杂志 中华中医药 中医药杂志 中国医疗 医疗器械杂志 中国中西医结合 中国医药 医药杂志 医药期刊 医药论文 医学论文 科研论文 职称论文
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